FOR CLIENTS & PARTNERS
Hands-on user-journey testing and community experience, from someone who lives on both sides of the screen: a player and a builder.
SERVICES
Evaluating and improving the critical first moments a new user has with your product, where most of them are won or lost.
Usability and interface evaluation. Finding the friction before your real users do.
Auditing and improving signup and onboarding journeys to reduce drop-off and churn.
Ongoing consultation on product and community experience as you build and grow.
WHY ME
I've built and run real communities, and I test products the way actual users experience them: impatient, distracted, and quick to leave. You get honest findings without corporate softening: what's broken, why it matters, and what I'd do about it.